Our Privacy Policy

Florists' Insurance Service Inc.
Hortica Insurance and Employee Benefits
Privacy Policy Notice

(as of June 1, 2001)

Purpose of this Notice

Title V of the Gramm-Leach-Bliley Act (GLB) and the laws of several States generally prohibit us from sharing nonpublic personal information about you with a third party unless we provide you with this notice of our privacy policies and practices, such as the type of information that we collect about you and the categories of persons or entities to whom that information may be disclosed. In compliance with the GLBA and the laws of the States, we are providing you with this document, which notifies you of the privacy policies and practices of Florists' Insurance Service Inc., (D/B/A Hortica Insurance & Employee Benefits) and its affiliates Florists' Insurance Service Inc. of Indiana, Florists' Insurance Service Inc. of Massachusetts, Florists' Insurance Service Agency Inc. of Ohio, and Florists' Insurance Service Inc. of Texas.

Our Privacy Policies and Practices

1. Information we collect:

A. Categories of Information Collected and Sources From Which We Collect It

We collect nonpublic personal information about you from the following sources:

1. Information we receive from you on applications or other forms.

2. Information about your transactions with us, our affiliates or others.

3. Information we receive from a consumer reporting agency.

4. Information we receive from medical records or medical professionals.

Unless it is specifically stated otherwise in an amended Privacy Policy Notice, no additional information will be collected about you.

B. Persons From Whom Information is Collected

We may collect nonpublic personal information from individuals other than those proposed for coverage.

C. Information From Credit Reports or Investigative Consumer Reports

If you authorize us to do so, we may obtain information about you from credit reports or other investigative consumer reports prepared by third parties at our request. If you authorize us to request such information and we do request such information, you should be aware that:

1. You have the right to request to be interviewed in connection with the preparation of such a report.

2. Upon request, you are entitled to receive a copy of the report.

3. The information obtained from the report prepared by the third party may be retained by the third party and disclosed to other persons.

2. Information we may disclose to third parties

We may disclose the following information to companies that perform marketing services on our behalf or to other financial institutions with which we have joint marketing agreements:

Information we receive from you on applications or other forms, such as your name, address, value of inventory (for crop insurance only).

3. Notification that certain disclosures require your authorization:

As we have indicated in this Privacy Policy Notice, we collect certain personal information about you and we may disclose that information to certain nonaffiliated third parties. We are permitted by law to disclose your personal information in the circumstances described in paragraph 2 without your permission. FOR ALL OTHER DISCLOSURES, WE ARE REQUIRED TO OBTAIN YOUR AUTHORIZATION. The disclosures that first require your authorization are described in more detail on a separate authorization form that we will provide to you.

4. Affiliates with whom we share certain information protected by the Fair Credit Reporting Act, unless you tell us not to:

A. Information we can share with our affiliates, unless you tell us not to:

1. Information we obtain from your insurance application, such as your income or your marital status.

2. Information we obtain from a consumer report, such as your credit score or credit history.

3. Information we obtain to verify representations made by you, such as your open lines of credit; and

4. Information we obtain from a person regarding its employment, credit or other relationship with you, such as your employment history.

B. Our affiliated companies who may receive this information are insurance companies (Florists' Mutual Insurance Company and Florists' Insurance Company).

C. How to tell us not to share this information with our affiliated companies:

If you prefer that we not share this information with our affiliated companies, you may direct us not to share this information by checking the appropriate box on the attached form and returning it to us.

5. Your right to access and amend your personal information

You have the right to request access to the personal information that we record about you. Your right includes the right to know the source of the information and the identity of the persons, institutions or types of institutions to whom we have disclosed such information within 2 years prior to your request. Your right includes the right to view such information and copy it in person, or request that a copy of it be sent to you by mail (for which we may charge you a reasonable fee to cover our costs). Your right also includes the right to request corrections, amendments or deletions of any information in our possession. The procedures that you must follow to request access to or an amendment of your information are as follows:

To obtain access to your information. You should submit a request in writing to the Compliance Department, Hortica Insurance & Employee Benefits, #1 Horticultural Lane, Edwardsville, Illinois 62025. The request should include your name, address, social security number, telephone number and the recorded information to which you would like access. The request should state whether you would like access in person or a copy of the information sent to you by mail. Upon receipt of your request, we will contact you within 30 business days to arrange providing you with access in person or the copies that you have requested.

To correct, amend, or delete any of your information. You should submit a request in writing to the Compliance Department, Hortica Insurance & Employee Benefits, #1 Horticultural Lane, Edwardsville, Illinois 62025. The request should include your name, address, social security number, telephone number, the specific information in dispute and the identity of document or record that contains the disputed information. Upon receipt of your request, we will contact you within 30 business days to notify you either that we have made the correction, amendment or deletion, or that we refuse to do so and the reasons for the refusal, which you will have an opportunity to challenge.

6. Our practices regarding information confidentiality and security

We restrict access to nonpublic personal information about you to those employees who need to know that information in order to provide products or services to you. We maintain physical, electronic and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.

7. Our policy regarding dispute resolution

Any controversy or claim arising out of or relating to our privacy policy, or the breach thereof, shall be settled by arbitration in accordance with the rules of the American Arbitration Association and judgment upon the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.

8. Reservation of the right to disclose information in unforeseen circumstances

In connection with the potential sale or transfer of its interests Hortica Insurance & Employee Benefits and its affiliates reserve the right to sell or transfer your information (including but not limited to your address, name, age, sex, zip code, state and country of residency and other information that you provide through other communications) to a third party entity that (1) concentrates its business in a similar practice or service; (2) agrees to be Hortica Insurance & Employee Benefits' successor in interest with regard to the maintenance and protection of the information collected; and (3) agrees to the obligations of this privacy statement.

Opt-Out Form

Please read the text below and decide whether you wish to exercise your right to opt-out of the information sharing described. If you choose to exercise your right to opt-out, you must mail this form back to us at Hortica Insurance & Employee Benefits, #1 Horticultural Lane, Edwardsville, Illinois 62025. Your response must be postmarked no later than 30 days from the date you received this notice from us in person in order for it to be valid. If you do not mail this form back or do not mail it back within 30 days, you have not exercised your opt-out right and we can share the information described.

_______ I wish to exercise my right under the Gramm-Leach-Bliley Act to opt-out of Hortica Insurance & Employee Benefits' sharing nonpublic personal information about me to nonaffiliated third parties for purposes other than those that are permitted by law.

_______ I wish to exercise my right under the Fair Credit Reporting Act to opt-out of Hortica Insurance & Employee Benefits' sharing nontransactional information about me to affiliates.

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Customer Signature            
                 Date

 

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